Refund policy

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At Art Of Gunnar, we strive to ensure customer satisfaction and take great care in delivering high-quality artwork. Please review our refund policy below:

1. Non-Refundable Artwork

All sales of original artwork, limited editions, and commissioned pieces are final. These items are non-refundable due to their unique and custom nature.

2. 7-Day Inspection Period

You have 7 days from the date of delivery to inspect your artwork and notify us of any issues.

• If the artwork is damaged during shipping, please contact us within this 7-day period with:

• Photos of the damaged artwork.

• Photos of the packaging materials.

• Claims made after the 7-day inspection period will not be accepted.

3. Shipping Liability

3.1 Lost Shipments:

Art of Gunnar/Gunnar Gaylord II is not liable for items lost during shipping. If your shipment is lost, please file a claim with the shipping carrier. We can provide documentation to assist in the claim process.

3.2 Damaged Shipments:

If your artwork is damaged during shipping:

• Notify us within 7 days with photographic evidence of the damage.

• Based on the circumstances, we will work with the shipping carrier to resolve the issue. At our discretion, we may offer:

• A repair of the artwork.

• A replacement (if applicable).

• A partial or full refund.

3.3 Shipping Insurance:

We highly recommend purchasing shipping insurance for your order to protect against potential loss or damage.

4. Refund Eligibility

Refunds are only available under the following conditions:

• The artwork was damaged during shipping, and the claim was submitted within the 7-day inspection period.

• The item received is significantly different from the description provided at the time of purchase.

Refunds will not be issued for:

• Buyer’s remorse or change of mind.

• Minor variations in color or appearance due to screen differences or lighting.

5. How to Request a Refund

To initiate a refund request:

1. Contact us at artofgunnar@gmail.com within the 7-day inspection period.

2. Include your order number, a detailed explanation of the issue, and photographic evidence if applicable.

3. Refunds will be processed within 30 business days after approval.

Thank you for supporting original art and understanding our policies. If you have questions, please contact us at [Your Contact Information].